Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino Just ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand.

1. Information We Collect

We collect the following types of personal information:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other contact details.
Account Information: Username, password, payment details, and transaction history.
Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our website.
Location Data: To comply with legal requirements and provide location-based services.
Communication Data: Records of your correspondence with us, including customer support inquiries.

2. How We Use Your Information

We use your personal information to:

Provide and maintain our services, including account management and payment processing.
Verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling laws.
Improve our website, services, and user experience.
Send you promotional materials, updates, and offers, where you have consented to receive such communications.
Respond to your inquiries and provide customer support.
Detect, prevent, and address technical issues and fraudulent activities.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with legal obligations under New Zealand law.
Our legitimate interests, such as improving services and ensuring security.

4. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities and law enforcement agencies as required by law.
Affiliated companies within our corporate group.
Third parties in connection with a merger, acquisition, or sale of assets.

All third parties with whom we share your information are required to protect it in accordance with this Privacy Policy and applicable laws.

5. International Data Transfers

Your information may be transferred to and stored in countries outside New Zealand. We ensure that appropriate safeguards are in place to protect your personal data in accordance with New Zealand privacy laws.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and contractual restrictions.
Withdraw consent where processing is based on consent.
Complain to the Office of the Privacy Commissioner if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Casino Street, Auckland, New Zealand

Thank you for trusting Casino Just with your personal information.